Cloud & Hosted Solutions
Service Details
What's included
A comprehensive approach designed to meet the exact needs of modern organisations.
PSTN Migration & Setup
We plan and manage your move from legacy telephone systems to Abbey Voice ahead of the 2027 PSTN switch-off, including number porting, call routing, system configuration, and staff training.
Optional Desktop Phone
Desktop handsets are available as an optional addition. Speak to our team about the right hardware for your organisation.
Softphone (Windows/Mac)
Full-featured softphone application for Windows and macOS, turning any computer into a professional telephone.
Mobile App (iOS/Android)
Take your business number wherever you go with our iOS and Android mobile apps — work from anywhere seamlessly.
Microsoft Teams Integration
Make and receive calls directly from Microsoft Teams, unifying your communications platform into a single interface.
Video Conferencing
Built-in video conferencing capabilities for team meetings, client calls, and remote collaboration.
Advanced Features
Auto attendant, call recording, voicemail to email, instant messaging, presence, CRM integration, and free calls package.
The Advantage
Why choose Abbey ICT for cloud & hosted solutions?
With over 30 years of experience, we're a trusted partner for organisations across the North of England. We build resilient systems that scale with your ambitions.
- UK-based cloud platform with 99.99% uptime SLA
- Works on any device — phone, laptop, or mobile
- No expensive on-site hardware to maintain
- All features included in a simple monthly price
- Microsoft Teams integration for seamless UC
- Scales instantly as your team grows or changes